NEW YORK (PIX11) — The Electric Zoo Festival at Randall’s Island Park hit capacity and stopped allowing attendees to enter on Sunday, the festival announced on social media.

People reportedly waited for hours at will call, but were never able to get in because of capacity issues.

The festival had problems all three nights. It was completely canceled on Friday because of supply chain issues that delayed the completion of the main stage. On Saturday night, hundreds of people waited in line for hours and couldn’t get in.

In a statement on social media, the festival organizers shared:

It is with deep regret that we need to inform you that due to the challenges caused by Friday cancelation, we have reached our venue’s capacity earlier than anticipated for today, Sunday. For the safety and well-being of everyone on site, we will not be admitting any additional attendees today.

If you are on your way or were planning to come later, we kindly ask that you refrain from coming to the festival site.

Your safety and festival experience remain our top priorities. We deeply apologize for this inconvenience and hope you understand that this decision was made with everyone’s best interest in mind. Refund details are to follow. 

Thank you for your continued love, patience, and understanding. We promise to make it up to you.

Electric Zoo Festival

The festival also said it would issue a full refund to everyone who was denied entry.

Jonathan Rizk is a digital journalist who has covered local news in the New York City and Washington D.C. areas. He has been with PIX11 since August 2022. See more of his work here and follow him on Twitter.