NEW YORK (PIX11) — An illegal operation preying on grandparents’ emotions to steal their money has targeted folks across the United States.

One grandma who was targeted shared her experience and how the scammers were so convincing. Amy Nofziger, the director of victim support for the AARP Fraud Watch Network, also shared tips on how to spot scammers, including her No. 1 tip to know when something is not right.

If you have questions related to scams call the AARP Fraud Watch Network Helpline toll-
free at 877-908-3360. For the latest fraud news and advice, go to aarp.org/fraudwatchnetwork.