NEW YORK — Thousands of users reported global outages on Facebook, Instagram, and WhatsApp on Monday.
User reports indicated Facebook began experiencing problems around 11:44 a.m., according to DownDetector.com.
Just before noon, over 83,000 people reported issues with Facebook alone, while nearly 64,000 people reported Instagram being down. Around 2 p.m., over 41,000 people still reported issues with Facebook.
Most Facebook users saw an error message that said “This site can’t be reached.” On Instagram, the error message showed as a 5xx Server Error message.
The outage impacted users on both desktop and mobile.
“We’re aware that some people are having trouble accessing our apps and products,” Facebook tweeted on Monday. “We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”
Facebook Messenger and Oculus were also experiencing outages.
The cause of the outages was not immediately known.
According to The Verge, the issue is likely related to a DNS issue. When Slack experienced an outage last week, it was also related to DNS issues.