NYC DOE launches remote learning survey for students, families

Coronavirus
A laptop displaying a remote learning program.

A laptop displaying a remote learning program.

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NEW YORK CITY — The New York City Department of Education is asking students and families to share their experiences with distance learning while schools are shuttered due to coronavirus.

The city launched its “Remote Learning Survey” Friday. It will remail open until Friday, May 1.

The survey, which families can access by clicking here or by calling 311,is anonymous and confidendial.

“We will continue to push in support and make real-time adjustments with schools while results are being collected and analyzed,” a department spokesperson said. “All students in grades six through 12 and parents/guardians of students in grades 3-K through 12 are encouraged to participate.”

Schools closed on March 16, and have had to adjust to a distance learning model. Administrators and teachers had to create a new system in just weeks.

But the process hasn’t been without its struggles.

“Since launching remote learning, we have been focused on supporting our students and families, and adapting to their specific needs,” said Danielle Filson, a department spokesperson. “The Remote Learning Survey will help us gather feedback from our students and families so that schools can continue to make adjustments and best serve the NYCDOE community during these unprecedented times.”

The survey was developed in collaboration with Panorama Education to gather feedback about the experiences of students and families with remote learning at their schools over the last few weeks.

Friday, the DOE said on average, between April 6 and April 14, 84.3% of students interacted through remote learning during the day.

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