NEW YORK (PIX11) – Whether by email, phone, in person, or Zoom, communication is essential to an effective workplace. But what happens when you find yourself at a crossroads of what to say?

Elizabeth Pearson is a women’s career coach and the author of, “Career Confinement,” the mindset-shifting guide to achieving fulfillment and success in your profession.

She joined New York Living with helpful phrases and conversational tools to implement in the workplace! Watch the video player for more.