Heat safety: Stories meant to help protect New York’s Very Own

Monica Morales has been at PIX11 since 2009. She’s been a reporter for PIX11’s morning and evening newscasts, and now leads the Monica Makes It Happen franchise.

The Monica Makes It Happen series exposed major problems inside the New York City Housing Authority. Her reports have been recognized by Gov. Andrew Cuomo and are credited for restoring heat to 55 buildings across the city and getting dozens of homes repairs.

In 2016, she won a Best Live Reporter Emmy for her coverage on the PIX11 Morning News and was part of the team that won for Best Breaking News, being the first reporter on scene of a massive fire in New Brunswick. She exclusively interviewed the Fire Chief live, plus residents who feared they may lose their homes.

She earned an Edward R. Murrow Award for her investigative reporting and a national breaking news Emmy.

She has been nominated multiple times for her specialty reporting, enterprise reporting, and continuing coverage.

She interviewed former Police Chief Bernard Kerik exclusively before he went to jail, and pressured Mayor Bill de Blasio for answers, from Snowgate to crime stats.

Before joining PIX11, she was a general assignment reporter at WNBC in New York, WFXT in Boston, and WTVJ in Miami.

She was one of the few reporters live during the raids on Elian Gonzalez’s home and reported from Ground Zero during the attacks of Sept. 11, 2001.

Morales is very active in the community. She has hosted the Hispanic Day Parade, and has won the Triscort Award for her Catholic faith and reporting, and has received multiple awards and recognition from the New York Foundation for Senior Citizens to Casita Maria.

She now has her own segment on PIX11 News called “Monica Is Making It Happen.”

No story is too small, no problem is too large.

Some of her stories include helping a 10-year-old Hurricane Katrina survivor get a new home, helping a girls’ track team in Newark get new shoes to compete, and exposing deplorable living conditions inside a veteran’s home and helping fix the problem.

Morales is half Bolivian and Norwegian. She is married with two children and currently lives in New York City.

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Recent Articles
  • Follow-up Friday: How Monica’s Making It Happen this week

    Monica catches viewers up on how she’s Making It Happen this week: Shatia Holland says she hasn’t used her kitchen in eight months inside her apartment at the Metro North Plaza. “It’s aggravating. I can’t let my children see me fold. I have to take it on the chin,” Holland said. Holland says especially worried about the health her one year old daughter, Julissa: “It’s not good for the baby to breathe this in. I think our house is making […]

  • More than 200 million people are under watches, warnings as heat wave begins to reach peak temperatures

    Peak temperatures from a potentially deadly heat wave are expected to begin Friday, and major US cities are taking special measures to prepare — with New York City declaring an emergency. Over the next few days, more than 85% of the lower 48’s population will see temperatures above 90 degrees Fahrenheit, CNN meteorologist Dave Hennen said, and more than half will see temperatures higher than 95 degrees. About 200 million people were under a excessive heat watch or warning or […]

  • AC is on in city community centers and cooling centers

    HARLEM — One of the most important things to look out for during a heat wave is how things are going at city community centers and cooling centers. It was hot inside NYCHA’s Johnson Houses Community Center Thursday even though it’s supposed to be a cooling center. PIX11 went back Friday to check and air conditioning had been turned on. The  NYCHA center saw over a hundred children for a program called Scan NY, a non profit group that provides […]

  • Air conditioning at NYCHA community centers, cooling centers is out with possible heat wave on the way

    HARLEM, Manhattan — The New York City Housing AuthorityJohnson Community Center in Harlem is a cooling center, but it was really hot inside on Thursday. Scan NY, a non profit group that provides support for high risk families in Harlem and the Bronx, rents out the space from NYCHA for children’s programs in the summer. Program Director Cynthia Chism says they have 151 children there each day. “We haven’t had air conditioning since July 1,” Chism said. “We could use […]

  • Dirty and dangerous: PIX11 checks on city parks, bathrooms with NYC comptroller

    After several investigations — some dating back to last year — highlighting problems across the city, New York city Comptroller Scott Stringer says hazardous city playground conditions and dirty park bathrooms are a cause for concern. Stringer asked PIX11 to visit the Jacob Schiff Park with him Wednesday. “So many of our playgrounds, our bathrooms, the places our children go are in absolute disrepair,” said Stringer. He picked Jacob Schiff playground for a reason. In one of his audits, back […]

  • Queens woman’s building hasn’t had gas service in a month

    QUEENS — Kiesha Johnson lives at the Pomonok Houses and claims her gas service went out on June 14. Johnson says it’s not just her, it’s the entire C line in her building, spanning seven apartments. A ConEdison spokesperson confirms “On June 13, Con Edison was contacted by NYCHA plumber to come to this address and shut off gas to the C line. Since then, Con Edison has not received any follow up request or filing from NYCHA to return […]

  • Where’s the money?

      We sit down with the city’s comptroller Scott M. Stringer to talk about financing affordable housing in New York. Plus, we discuss the mayor’s new “comprehensive health care” announcement to every resident.

  • Bronx Borough President Ruben Diaz Jr. talks lack of heat and hot water in NYC public housing

      On one of the coldest days of the season, Bronx Borough President Ruben Diaz Jr. joins our Monica Morales to talk about the lack of heat and dependable hot water in New York City public housing. We want to know: Does your NYCHA building have reliable heat?

  • ‘She is completely blind. She needs a transfer. She has been waiting.’

      Arlene Suber just recently lost her sight and is now legally blind. Suber says for years she has been fighting for a transfer to a handicap apartment and it’s been a struggle. Tomorrow — she finally gets to move into her new NYCHA apartment.

  • No heat, no hot water

      Hundreds of people across the city living in public housing have no heat on the coldest days of the year so far.

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