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Monica Morales has been at PIX11 since 2009. She’s been a reporter for PIX11’s morning and evening newscasts, and now leads the Monica Makes It Happen franchise.

The Monica Makes It Happen series exposed major problems inside the New York City Housing Authority. Her reports have been recognized by Gov. Andrew Cuomo and are credited for restoring heat to 55 buildings across the city and getting dozens of homes repairs.

In 2016, she won a Best Live Reporter Emmy for her coverage on the PIX11 Morning News and was part of the team that won for Best Breaking News, being the first reporter on scene of a massive fire in New Brunswick. She exclusively interviewed the Fire Chief live, plus residents who feared they may lose their homes.

She earned an Edward R. Murrow Award for her investigative reporting and a national breaking news Emmy.

She has been nominated multiple times for her specialty reporting, enterprise reporting, and continuing coverage.

She interviewed former Police Chief Bernard Kerik exclusively before he went to jail, and pressured Mayor Bill de Blasio for answers, from Snowgate to crime stats.

Before joining PIX11, she was a general assignment reporter at WNBC in New York, WFXT in Boston, and WTVJ in Miami.

She was one of the few reporters live during the raids on Elian Gonzalez’s home and reported from Ground Zero during the attacks of Sept. 11, 2001.

Morales is very active in the community. She has hosted the Hispanic Day Parade, and has won the Triscort Award for her Catholic faith and reporting, and has received multiple awards and recognition from the New York Foundation for Senior Citizens to Casita Maria.

She now has her own segment on PIX11 News called “Monica Is Making It Happen.”

No story is too small, no problem is too large.

Some of her stories include helping a 10-year-old Hurricane Katrina survivor get a new home, helping a girls’ track team in Newark get new shoes to compete, and exposing deplorable living conditions inside a veteran’s home and helping fix the problem.

Morales is half Bolivian and Norwegian. She is married with two children and currently lives in New York City.

If you have a story, email monica@pix11.com.


Recent Articles
  • Brooklyn mom says she hasn’t had consistent heat for 3 years

    WILLIAMSBURG, Brooklyn — Erin Walton from the Hylan Houses in Williamsburg says she wraps her 5-year-old son in several blankets just to keep him warm at night. “My son likes to be wrapped up like a taco, but it’s not funny. He got really really sick last year. He had bronchitis and he had the flu because of the inconsistent heat and hot water,” said Walton. It’s been three years and three winters with inconsistent heat, she said. “When I […]

  • No heat, no hot water, no answers for public housing residents

    Barbara Hernandez is an assistant teacher and she says she’s frustrated with the heat and hot water in her building at the Wagner Houses in Harlem. “I can’t shower before class,” said Hernandez. She’s not the only one dealing with heat problems. Wagner Houses resident Celeste Bryant said she has no heat or hot water. “I have repairs that have not been done,” she said. A New York City Housing Authority spokesperson says staff are checking into the matter to ensure […]

  • How Monica is making it happen this week

    NEW YORK — Stacey Matthews lives at the Jackson houses in the Bronx and she says the heat is not consistent in her apartment. Matthews says the heat goes on and off at the worst times, like at night. “I’m a new grandma. It’s important to have heat with a new baby,” Matthews said. A NYCHA spokesperson says staff are visiting the resident to assess heat service in her apartment, as Matthews did not report any heat issues to NYCHA. […]

  • Rats running rampant at Brooklyn housing project ‘will attack you,’ area residents say

    BROOKLYN — Families say rats are outside the front entrances at the Albany Houses and feast on garbage. “You have got to run from the rats. If you don’t run on the rats, they sure run on you. They will attack you. They are real real big,” said Diane Cooks, who lives nearby. Belinda Aguilera described the sidewalk outside her front door is as a rat crossing. “People are scared. I had a point when my kid didn’t want to […]

  • City councilmember wants more oversight when it comes to NYCHA overtime

    NEW YORK — Back in August, the Throggs Neck Houses, run by the New York City Housing Authority, was at the center of a sex-party scandal; NYCHA workers were accused of participating on NYCHA grounds on company time. Right now, the Department of Investigation if formally looking into the issue. More than 40 workers were transferred to other developments.  Some say conditions in their buildings and apartments have gotten worse. “Since these workers were reassigned, there has been a worsening […]

  • Where’s the money for NYCHA? Top city leader seeks answers

    NEW YORK — City Comptroller Scott Stringer joined Monica Morales on her Facebook Live show Tuesday to talk about affordable housing and one big question — where’s the money to fix public housing? “NYCHA says there is full transparency,” Stringer said. “Let make it clear on your show. They are not anywhere close to full transparency. That’s a lie. That does not exist. They would cover up just about anything they can. We had to issue subpoenas to NYCHA. Something […]

  • Exclusive: City leaders, Brooklyn Borough President discuss the future of NYCHA

    Three Brooklyn Tenant Association Presidents were guided by Brooklyn Borough President Eric Adams into an apartment inside Ocean Bay Bayside apartments in Far Rockaway, Queens Friday. It is NYCHA’S first conversion under the Department of Housing and Urban Development and accesses private capital to meet capital needs. Adams wanted leaders to see first hand the future of their developments. “I would never be a part of something that would push people out of their homes,” Adams  said. The HUD program […]

  • Could a hashtag be a solution to help fix NYCHA? One city leader thinks so

    Daniel Barber, from the city wide Council of Presidents, posted live video on Facebook of rats frolicking outside the Jackson Houses in the Bronx Thursday morning. Claremont Tenant Association President Maria Forbes says that in the time since a video went viral back in October of rats taking over a Bronx kitchen in her development, the rats are back. “They are taking over again,” Forbes said. Bronx Borough President Ruben Diaz jr. Says he’s seen enough. Diaz believes part of […]

  • How Monica is making it happen this week

    NEW YORK — Cynthia Tibbs, a concerned neighbor, told PIX11 News we had to meet 67-year-old Arlene Suber, who lives in a NYCHA building on Amsterdam Avenue on the Upper West Side. “She is completely blind. She needs a transfer. She has been waiting,” Tibbs said. “She has a two-bedroom. She asked to be transferred to a one bedroom, handicapped, or a senior citizen building.” Suber just recently lost her sight and is now legally blind. Suber says for years […]

  • UWS blind woman who asked Mayor de Blasio for help still waiting on housing transfer

    NEW YORK — Cynthia Tibbs, a concerned neighbor, told PIX11 News we had to meet 67-year-old Arlene Suber, who lives in a NYCHA building on Amsterdam Avenue on the Upper West Side. “She is completely blind. She needs a transfer. She has been waiting,” Tibbs said. “She has a two-bedroom. She asked to be transferred to a one bedroom, handicapped, or a senior citizen building.” Suber just recently lost her sight and is now legally blind. Suber says for years […]