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Monica Morales has been at PIX11 since 2009. She’s been a reporter for PIX11’s morning and evening newscasts, and now leads the Monica Makes It Happen franchise.

The Monica Makes It Happen series exposed major problems inside the New York City Housing Authority. Her reports have been recognized by Gov. Andrew Cuomo and are credited for restoring heat to 55 buildings across the city and getting dozens of homes repairs.

In 2016, she won a Best Live Reporter Emmy for her coverage on the PIX11 Morning News and was part of the team that won for Best Breaking News, being the first reporter on scene of a massive fire in New Brunswick. She exclusively interviewed the Fire Chief live, plus residents who feared they may lose their homes.

She earned an Edward R. Murrow Award for her investigative reporting and a national breaking news Emmy.

She has been nominated multiple times for her specialty reporting, enterprise reporting, and continuing coverage.

She interviewed former Police Chief Bernard Kerik exclusively before he went to jail, and pressured Mayor Bill de Blasio for answers, from Snowgate to crime stats.

Before joining PIX11, she was a general assignment reporter at WNBC in New York, WFXT in Boston, and WTVJ in Miami.

She was one of the few reporters live during the raids on Elian Gonzalez’s home and reported from Ground Zero during the attacks of Sept. 11, 2001.

Morales is very active in the community. She has hosted the Hispanic Day Parade, and has won the Triscort Award for her Catholic faith and reporting, and has received multiple awards and recognition from the New York Foundation for Senior Citizens to Casita Maria.

She now has her own segment on PIX11 News called “Monica Is Making It Happen.”

No story is too small, no problem is too large.

Some of her stories include helping a 10-year-old Hurricane Katrina survivor get a new home, helping a girls’ track team in Newark get new shoes to compete, and exposing deplorable living conditions inside a veteran’s home and helping fix the problem.

Morales is half Bolivian and Norwegian. She is married with two children and currently lives in New York City.

If you have a story, email monica@pix11.com.

Recent Articles
  • PIX11 fights to help veterans get services they need

    Petty officer William Alvarez served in the United States Naval Reserve and now lives in the Jefferson Houses in Harlem. He says there is never consistent heat or hot water. “We need help,” begged Alvarez. A spokesperson told PIX11 news, “There was an issue in the heating plant at Jefferson Houses earlier today that is currently being worked on.” Private First Class William Douglas Brundage, 88, was injured in combat in Korea and never thought he would be homeless at […]

  • ‘Enough is enough.’ Brooklyn NYCHA residents say they haven’t had working gas for a month

    Yvonne McCray, who lives in the Breukelen Houses in the Canarsie section of Brooklyn, says she is sick and tired of making her dinner on a hot plate. “NYCHA needs to get off their asses and make the gas happen,” McCray said. Residents say two buildings part of the Breukelen Houses haven’t had gas for close to a month. While residents were given hot plates, some say no one from the city has given them a timeline of when it […]

  • NYC Affordable Housing Crisis: Helping Puerto Rican grandma who evacuated Hurricane Maria get a home

    NEW YORK — Rosa Rodriguez from Brooklyn says her 65-year-old mother Anna Rivera survived so much this past year. Her husband passed away. She survived cancer. Then Hurricane Maria destroyed her home in Puerto Rico. Rivera fled to NYC for a better life. But Rodriguez doesn’t have the resources right now to help her mother find her own home here in NYC. “She cries everyday. She’s losing hope,” Rodriguez said. Councilmember Ben Kallos, who represents the Upper East Side and […]

  • 80-year-old woman dealing with big pipe problems in Wagner Houses

    NEW YORK — It all started with a tweet — and now a viewer has a new, working sink. Isabelle Santos, 80, reached out to PIX11 News saying she hasn’t had a working sink in her kitchen for weeks. “It’s so frustrating,” Santos said. “I have pots of water and no answers.” Janet Seabrook, the Wagner Tenant Association President, says there’s a bigger problem at Wagner — inconsistent heat and hot water. “We had a tenant meeting Monday and the […]

  • PIX11 helps NYC seniors get to the polls to vote

    Margo Hones from Harlem has trouble walking now but she says nothing will stop her from exercising her right to vote. “You have got to make it happen! And vote no matter what,” said Jones. PIX11 News teamed up with Prestige Car Service and HCCI, Harlem Congregations for Community Improvement, for the third year in a row, to ensure seniors, from the Bronx to Harlem, could get to the polls. If you have a story, upload a video or pictures […]

  • ‘She’s losing hope’: Puerto Rican grandma who survived Hurricane Maria is now homeless in NYC

    NEW YORK — She survived cancer, the death of her husband and the destruction of her home in Puerto Rico during Hurricane Maria, but now a 65-year-old grandmother is homeless in New York City. Rosa Rodriguez said she doesn’t have the resources to help her mother, Anna Rivera. “She cries everyday,” Rodriguez said. “She’s losing hope.” Rivera sleeps some nights on a family friend’s coach. She stays where she can each day. Rodriguez has placed her mom on half a dozen […]

  • Fighting rats, bringing the heat: Here’s how Monica made it happen this week

    Kashauna Jones lives at the Moore Houses in the Bronx and says the back of her building has become a rat playground. Jones sent PIX11 News video of a rat inside her stove. Jones’ 14-year-old son says he’s afraid to cook in his own kitchen. “One day I was going to make a pizza, the rat ran out and so I ran out,” Krashawn Jones said. In April, Mayor Bill de Blasio announced a $32 million plan to crack down […]

  • Top bosses invited to spend night in NYCHA buildings to experience pain after 70K impacted by outages

    NEW YORK — Joey Koch, the Senior Vice President for operations support services of NYCHA, said thousands of residents have already experienced heat and hot water outages in just the first few weeks of this years heating season at a NYCHA board meeting Wednesday night. “For this heating season beginning Oct. 1 through Oct. 28, we have experienced 160 heat and hot water unplanned outages, at 70 developments, affecting over 32,000 units, and over 72,000 people,” Koch said. Bronx Borough […]

  • Thousands of NYCHA residents without heat as cold weather nears

    NEW YORK — Only three weeks into the heating season, thousands of residents have been affected by outages, according to the legal aid society. Councilmember Jimmy Van Bramer says a big pocket of pain is at the Queensbridge Houses in Long Island City. “We need to keep the heat on NYCHA to provide heat to families,” Van Bramer said. Joanne Bullock says she’s heard the city’s promises for a better winter in providing heat, but she’s afraid they can’t deliver. […]

  • Interim Chair of NYCHA grilled about city’s privatization details at public hearing

    NEW YORK — Interim chair of NYCHA Stanley Brezenoff was in the hot seat again at a public hearing Tuesday. The topic of the hearing — the privatization of New York City Public Housing. Brezenoff says programs like the rental assistance demonstration, also known as RAD, is a way to inject private money into the troubled agency. In a prepared statement, Brezenoff says NYCHA has started construction on five 100 percent affordable housing buildings, 17 affordable projects are in planning […]