QUEENS — A mother says her family struggled with constant sewage leaks in her home at NYCHA's Ravenswood Houses in Queens for months before being transferred to a new apartment.
"It's been a pure mess. The waterbugs, the sewage smell. You make numerous complaints and it's like, patchwork on top of patchwork," said the mother of two, who did not want to be identified.
She says she waited seven months to be transferred to a new apartment, and while she finally got to move Wednesday, the constant leaks meant the destruction of the family's personal belongings.
"We have toys, we have books, we have clothing, sneakers... a mattress that isn't there because it has been destroyed," explains City Councilman Jimmy Van Bramer, who reached out to PIX11 to help the mom.
Now this mom wants the city to help reimburse her for the things her family lost and had to replace these past few months.
"I'm really not being greedy. A few hundred to a thousand dollars would help at this point," the mom told PIX11.
Chair of the Public Housing Committee Alicka Ampry-Samuel was a guest on our "Monica Makes It Happen" live Facebook show and said stories like this are "unacceptable."
PIX11 reached out to NYCHA and they are looking into the mother's request.AlertMe