NEW YORK — Citi Bike pulled their fleet of electric pedal-assist bicycles from service Sunday over brake issues.
Citi Bike received a small number of reports from riders who experienced stronger than expected braking force on the front wheel, which could cause a fall.
“After a small number of reports and out of an abundance of caution, we are proactively pausing our electric bikes from service. Safety always comes first,” a Citi Bike spokesperson said.
Citi Bike is working with suppliers and a third-party engineering firm to perform a root cause analysis.
New bike models will be brought into circulation soon and is expected to be accessible by scanning a QR code and “be more fun to ride.”
Pedal-assist bikes will be replaced with classic pedal bikes.