HARLEM, Manhattan — A woman spent months taking her 78-year-old mother to a neighbor's bathroom because the toilet in their New York City Housing Authority apartment wasn't working.
Damaris Ramos lives in the Wagner Houses in Harlem with mom Blanca Cruz. Cruz suffered a stroke a few years ago and is now in a wheelchair.
“It’s sad really, but everyday we have to take in her wheelchair to a neighbor's bathroom,” said Ramos.
Ramos said she feels replacing her toilet was a simple request, but it wasn't easy to make it happen.
“I’ve put in multiple tickets for months,” said Ramos.
Hours after PIX11 reaches out to NYCHA, Ramos got a new toilet when NYCHA staff showed up to install it.
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