80-year-old woman dealing with big pipe problems in Wagner Houses

NEW YORK -- It all started with a tweet -- and now a viewer has a new, working sink.

Isabelle Santos, 80, reached out to PIX11 News saying she hasn't had a working sink in her kitchen for weeks.

“It’s so frustrating," Santos said. "I have pots of water and no answers."

Janet Seabrook, the Wagner Tenant Association President, says there’s a bigger problem at Wagner -- inconsistent heat and hot water.

“We had a tenant meeting Monday and the tenants are very displeased," Seabrook said. "NYCHA hired a private company and its not working."

A NYCHA spokesperson tells us they installed cabinets Friday, and put in a new sink today for Santos. Santos now has running water. And a NYCHA spokesperson says they are making sure the development has heat and hot water this winter.

If you have a story, upload a video or pictures to Monica Morales on Facebook.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.