80-year-old Vietnam veteran needs a refrigerator, says his home is ‘hot as an oven’

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

JAMAICA, Queens — Third class petty officer John Ortiz was in the navy and served in Vietnam. Ortiz, 80, now lives alone in a Jamaica, Queens basement apartment and says he needs help.

His refrigerator doesn't work and his apartment is "hot as an oven."

“It's bad," Ortiz said. "You wonder why it doesn’t happen. You serve your country and you wait."

A spokesperson for the Department of Veterans Affairs said: “We've reached out to the NYC Department of Veterans Services. Staff from their Constituent Services team are reaching out to the veteran as we speak. They have the resources to assist and to get them to a cooling center right away. They're also looking into the issue with his air conditioning and refrigerator needs.”

A spokesperson for the Department for Human Resources Administration said: “We are contact with him and are exploring options to address his situation.”

If you have a story, upload a video to Monica Morales on Facebook.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.