Chaos at Staten Island mall following reports of shooting

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

NEW SPRINGVILLE, STATEN ISLAND — Chaos broke out at a Staten Island mall Sunday afternoon following false reports of an active shooter.

One eyewitness described it as pandemonium. There was a stampede near the new Primark store shortly before 3 p.m.

After the false report of a shooter, there was another false report of someone inside the mall with a knife and yet another stampede.

One woman was at the mall with her children when it happened. They were locked up in the back of a store while police investigated.

There was one arrest and several minor injuries, officials said. One person was hospitalized.

NYPD strategic response teams remained in the mall parking lot for hours as more and more Sunday afternoon mall shoppers talked about the frightening moment inside.

"It's kind of hard to be safe out here," shopper Tyrone Mitchell said. "There's no telling what's going to happen in the summer."

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.