ASTORIA, Queens — It's been freezing for more than a week in New York and families in the Astoria Houses say they haven't had heat in days.
Resident Nirka Mercado is especially concerned about her 20-year-old son Joshua Sanchez, who has autism, getting sick.
"It’s outrageous. We are freezing," Mercado said. "[My son] watches PIX11 everyday. He was hoping you would help him, too."
In a statement, a spokesperson for the New York City Housing Authority told PIX11 News:
"Staff has visited the resident and confirmed heat is working in her apartment. We must do better to ensure all residents have the safe, warm homes they deserve."
If you have a heat story, reach out to Monica Morales on Facebook.