Massive security overhaul coming to JFK after shooter scare turns airport into ‘madhouse’

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JAMAICA, Queens —Security at JFK Airport is undergoing a massive overhaul after a reported active shooter situation led to frightening moments for fliers in August, Gov. Andrew Cuomo announced Monday.

The new protocols, including mandatory security and emergency preparedness training for all airport workers, are designed to prevent the level of panic seen during the Aug. 14 incident. Fliers in the airport at the time described it as a "madhouse." Children were separated from their parents in the chaos.

"The events at JFK were a wake-up call to rethink and reevaluate our security procedures to reflect the new, changing reality of 21st century threats and to better ensure the safety of all New Yorkers," Gov. Cuomo said.

The airport will also place evacuation plan signs throughout the airport in several languages. Thousands of travelers and airport employees self-evacuated following the unfounded reports of shots fired in August.

"Implementing these recommendations will enhance safety measures to reflect the current threat environment and will provide necessary training to mitigate panic in the event of an emergency," said United States Secretary of Homeland Security Jeh Johnson. "The TSA is committed to providing additional training for TSA employees to ensure full coordination with airport authorities and local law enforcement to keep New Yorkers and travelers safe."