The problems start at the front door of 161 140th St.
Shane Jones is a double amputee and there is no ramp to get in or out of the residential building in Harlem. Everyday he he has to count on the kindness of his neighbors.
"My building is not accessible and my apartment is not accessible either," said Jones, a prisoner in his home.
And he's not alone.
Thirty families live in the Harlem building run by the NYC Housing Preservation and Development, and those families say there is a laundry list of problems.
They've needed a new boiler for weeks now. They have no heat and hot water.
"My 8-year-old says, 'I have to bathe in a bucket again.' It's inhumane," said mother of four Radaih Small.
PIX11 News reached out to HPD.
A spokesperson said the agency takes "the health and safety of tenants very seriously, and is actively working to address issues at this building."
The repairs to the boiler are expected to be finished by Friday.
PIX11 News will stay on this story.
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