CLARK, N.J. — A New Jersey mother who has to deal with the pain of losing her son, diagnosed with an incurable illness, also has had to fight her insurance company to get her son the wheelchair he needs.
Gina Manning asked PIX11 News for help.
"Sometimes you feel the insurance companies don't get it. I know they have to follow protocol sometimes protocol doesn't follow life," Manning said, fighting tears.
Manning has four children, two of her sons have Duchenne Muscular Dystrophy, also known as DMD. There is no cure.
She knows she will lose her sons but she said she will not lose the battle to make their quality of life better.
Her 14-year-old son Craig needs a standing fitted chair. She's been reaching out to her insurance company, Horizon Blue Cross Blue Shield, for over a year now.
She said while she waits for the appeal process -- she's been rejected four times -- her son suffers.
"He doesn't understand why. He says, 'Mom, why won't they won't give it to me? I don't understand why,'" Manning said.
PIX11 News contacted Horizon Blue Cross Blue Shield about the Mannings' need and within hours they appealed the decision, which means her son will get the chair he so desperately needs.
"Thanks PIX11!" Craig Manning said.
PIX11 News will be there when he gets his new wheelchair. If you want to donate to the family's medical expenses fund, click here.