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Sister Margaret gives back to the community, helps spread mission of Fidelis Care

Posted at 4:36 PM, Jan 29, 2016
and last updated 2016-01-29 16:36:30-05

Sister Margaret Smyth is a welcomed face at St. John the Evangelist in Riverhead. She gets food to families who need it.

"It’s much more of a challenge if you don’t have access to insurance," she said while speaking to a woman. "God gave the gift of getting the Fidelis insurance."

She also gets people medical attention with the help of Fidelis Care.

"Fidelis Care provides healthcare to more than 1.3 million people in New York and we have programs for children all the way through folks with Medicare," Lori Vavrinec, Fidelis Care Marketing Director. "Our focus has always been on finding people the care that they need in a caring and compassionate way. We're really mission-based company so our focus is really on the individual, taking the time to sit down with them, understand what their needs are and finding a plan that works best for them."

Lori Vavrinec is the Fidelis Care Marketing Director and we caught up with her in one of their community offices in Queens.

"Its all about being in the community, we have offices throughout New York, in fact we have 16 offices throughout New York state and each office is staffed with representatives  that speak the language that are predominant in that community."

Related: A special meal provided to Yonkers families in need by Fidelis Care and Catholic Charities

"One of our biggest things is health and we get a lot of immigrants and immigrants back in their countries had little access to healthcare," Sister Margaret Smyth said. "It takes time to build trust and you build trust when you're able to relate to the person so to be able to come here and meet with representatives from Fidleis who can speak to people in their own language creates an immediate bonding."

And why they can be found in so many communities...?

"We really want to be able to talk to the people in a language that they understand and we want to be able to connect them to resources in the community to help them and we really focus in on the individual regardless of age or income,"  Vavrinec explained. "We want to make sure everyone is treated in a caring compassionate way, and that really is the mission."