New app could replace doctor appointments

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NEW YORK -- Between making an appointment, getting to the office, and waiting in a crowded waiting room, a trip to the doctor can be quite the headache.

But with a new app, one tech startup is shaking up the healthcare industry one teleconference at a time.

"A lot of people don't know this but women control four out of five healthcare decisions in the United States, which essentially means they control the largest industry in the United States and there are very few products that they trust."

Which is why Katherine Ryder created Maven -- the digital clinic for women.

With just a couple clicks through an app patients can scroll through doctors, nurse practitioners, and specialists to find the healthcare provider of their choosing.

"Being able to reach a health or wellness provider instantly when you need them and then being able to go back to them when you need them," said Ryder.

The video conference appointments range anywhere from 10 to 40 minutes and cost less than most co-pays from your insurance provider.

Tuesday, we sat down for a chat with Nurse Practitioner Rebecca Callahan who uses the app to meet patients.

"I spent several years in an office and patients are often waiting for hours and then when they get to you they're pissed off and they're grumpy," said Callahan.

"Everyone it seems is super grateful that they can be seen on their time. I've seen a lot of people from their offices. I've seen a lot of college students from their dorm rooms. It makes them much more comfortable and it establishes a much more trusting relationship."

By meeting face to face with their patients, rather than communicating through email or text messages, healthcare providers can provide better diagnoses.

They can also issue prescriptions, and with on demand service they can help eliminate some of the misinformation that comes from researching your own symptoms online.

"Most people always joke about the cancer diagnosis on Web MD that they always get," said Ryder. "Whereas having that trusted healthcare provider can cut through that."

And after a while a healthcare appointment feels a lot more like face timing with a friend.

Maven is available in the Apple App store and will be coming to android and the desktop soon.