NEW YORK – U.S. Customs and Border Protection says computer systems used to process international travelers at airports across the United States went down for about 90 minutes Wednesday evening.
The outage led to widespread complaints on Twitter, with passengers posting reports of long lines at airports, including John F. Kennedy International Airport, Dallas/Fort Worth International Airport and Charlotte Douglas International Airport.
The agency says Customs agents processed international travelers using “alternative procedures” until the systems were back online.
Customers says “there is no indication the service disruption was malicious in nature.”
PIX11’s Doug Kahn contributed to this report.