WEST HARTFORD, Conn. — A Dunkin’ Donuts employee is apologizing after telling a police officer waiting to buy coffee that they don’t serve cops.
The incident happened at a Dunkin Donuts located at 1234 Farmington Avenue in West Hartford, FOX CT reported.
According to police, the officer was standing at the back of the line when an employee looked over at him said loudly, “He didn’t get the message. We don’t serve cops here.”
As the officer left the store, he was approached by the manager and the employee who apologized, stating it was just a joke.
The officer told the employee she should apologize to the people in the store who appeared to take offense to her comment. The employee then apologized to the patrons and offered the officer a free coffee.
He declined and said he would go to a different store.
Michelle King , senior director for global public relations for Dunkin’ Brands Group, Inc. issued the following statement:
“We are aware of the situation at the Dunkin’ Donuts at 1234 Farmington Avenue in West Hartford. The crew member exhibited poor judgment and apologized immediately to the police officer. The franchise owner, a long-time supporter of local police, has also reached out to apologize on behalf of the restaurant. Dunkin’ Donuts and our franchisees share a commitment to the well-being and fair treatment of all guests.”