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Is the MTA ‘Courtesy Campaign’ making a difference?

Posted: 7:16 PM, Mar 10, 2015
Updated: 2015-03-10 20:09:05-04

NEW YORK (PIX11) -- Is it time for a "Discourtesy Campaign" on New York City public transit?

New slogans and suggestions from the MTA to be mannerly have gained some attention.

But are they making an impact?

The latest video of two riders arguing about a seat (while one appears to be crocheting or knitting) highlights the challenging underground atmosphere.

Subway Blogger Eddie Going says we are essentially riding around in a metal can and we should be nicer to each other.

MTA Chairman Tom Prendergast reminded a State Senate committee this month that the agency needs to be able to respond to a record number of riders. He spoke about the future of customer service agents and station agents.