‘Paying it forward’: Iowa couple leaves big tip despite bad service

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

IOWA (PIX11) -- An Iowa couple who received terrible service at a restaurant decided to leave their waiter a big tip anyway.

Makenzie and Steven Schultz left $100 gratuity for their $66.65 bill. Makenzie posted a photo of the receipt on her Facebook page. She explained in her caption that the service they received "sucked."

The couple waited 20 minutes for water, 40 minutes for an appetizer and more than an hour for their entree at the short-staffed restaurant. Their server was "running around like crazy" trying to manage 12 tables and the bar.

Even so, the couple, who previously worked as waiters, noticed he "never acted annoyed with any table," despite the work load and diners making fun of the restaurant and how bad the service was.

"As I sat there and watched him run back & forth and apologize for the wait, I said to Steve...Wow, this used to be us. Waiting tables," Makenzie wrote on Facebook.

The couple decided to leave a good tip to make their server's night and also because "he would probably be getting minimal to no tips due to slow service."

In addition to leaving a tip bigger than the cost of their meal, the Schultz' wrote "We've both been in your shoes. Paying it forward." on their receipt.

"We walked out before he saw this and I'm not posting this for a pat on the back. I'm just sharing this as a friendly reminder to think of the entire situation, before you judge. And always always always remember where you came from," Makenzie wrote on Facebook.

The photo, which was posted Saturday, has since been liked by more than 1.2 million people and shared more than 140,000 times.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.