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Family of abused 99-year-old patient takes action, while nursing organization defends itself

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STATEN ISLAND (PIX11 ) -- It is evidence we very rarely even see: alleged neglect and abuse all caught on home surveillance cameras.

99-year-old Peter Mazza passed away in June. His family says from complications he suffered as a result of injuries he received at the hands of some of these aides.

They’re now going after Visiting Nurse Services of New York and Partners in Care. The group's responsible for supplying what appears to be incompetent 24-hour help.

The Mazza’s say they trusted the system, but it failed them. Now they want to make sure it never happens to another family.

"We were ignored.  It was a full time job calling peole trying to get help for my father, dealing with these agencies," said Carol Ann Love, Mazza's daughter. "I think they need to revamp their whole system."

"The public’s access to complaints about aides and the people who are  being sent to the homes of the elderly," John Dalli, an attorney for the Mazza family, said. "At this point in time, there's no way for public to access complaints."

While the Visiting Nurse Service and Partners in Care say all three aides involved in the Mazza family lawsuit have been terminated, they also say (believe it or not) each was certified at the services highest level.

They were also fully screened with FBI and Department of Justice fingerprinting. Personal and work references were checked, a review in employee Health Records was done as well as proof of address and certificate verification.

Furthermore, they told PIX11 that : "In fact, our screening and training requirements for our caregivers far exceed those mandated by the state.”

Despite the state actively investigating the matter, we were able to locate two of the three aides in the Mazza family lawsuit on the State Department of Health website.

Both are still approved for employment. Though, even the state says that records are limited and may not reflect complete and up to date information.

And here’s another disturbing point: much of the salaries for these aides are paid by the public.

VNS and Partners in Care accepting money for their service from Medicaid and Medicare, and yet the public access to informatioN is limited at best.