NEW YORK (PIX11) — Dozens of passengers were stuck at J. F. K. Airport Friday for a second day after their Fly Jamaica flight to Kingston was cancelled on Thursday.
Travelers claimed airline staffers disappeared from the terminal and were not answering questions by phone.
“When we talked to them calmly they gave us attitude,” explained passenger Michael Reynolds.
“It’s not Fly Jamaica, It’s lie Jamaica,” Reynolds said.
PIX 11 News spoke by phone Friday evening with the Director of Fly Jamaica, Roxanne Reece in Kingston, Jamaica. Reece responded to the complaints about flight 120 saying, “it is merely delayed, airlines are delayed everyday.”
Lisa Brown booked a ticket to attend her son’s graduation in Kingston. She was angered by the lack of updates from Fly Jamaica, “we were here from yesterday to go on a flight to Jamaica and up to now we can’t hear anything about the flight. Nothing.”