Waffle House denies waitress $1,000 tip, but diner finds loophole
RALEIGH, North Carolina (PIX11) – A Waffle House waitress who received a $1,000 tip for her service was stunned to find out the company wouldn’t allow her to keep it — because it was too generous.
Shaina Brown, who has worked for seven years at the Raleigh restaurant, was waiting tables Mother’s Day night when a generous diner decided to richly reward her kindness and personality. The anonymous customer gave Brown a $1,000 tip, according to WTVD, and another $500 to a customer as well.
Brown, a single mother in need of a new transmission for her car, was thrilled with the apparent godsend — until the Waffle House manager informed her that policy sometimes prevents employees from keeping large tips.
Unless the tip is given in the form of cash or check, the money must be refunded in case the diner has second thoughts and seeks a refund.
“It wouldn’t be different if the man landed cash on the table, and the manager had snatched it away and said, ‘You can’t have it!’ It was very humiliating,” Brown told the station. “I’ve never heard of this. Whether it is $5 or $100, I would’ve gotten that tip, but because it was that substantial amount, I don’t know what the reason is but it’s a just a lot of run around.”
The story did have a happy ending, however. Far from regretting the $1,000 tip, the unidentified diner saw the story in the news and contacted Brown directly to giver her the money.
The man, who Brown describes as “a hero,” is a local businessman who said he wanted to keep his name out of the story.