SEE IT: US Airways apologizes after tweeting NSFW photo to customer

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US Airways

NEW YORK (PIX11) – US Airways is apologizing Monday after tweeting a graphic photo to a customer complaining about her spring break.

After a young woman tweeted to the airline “You ruined my spring break, I want some free stuff,” she received a shocking response.

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The tweet, which has since been deleted, read, “We don’t like to hear this, Alex.  Please provide feedback to our Customer Relations team here.”  Attached to the tweet was a photo of a nude woman using a model Boeing 777 while performing a sex act.

https://twitter.com/ThatKATZkat/status/455787972278104066

The same photo appeared in a response to @ElleRafter:

US Airways NSFW

SEE THE UNCENSORED TWEET HERE

The airlines issued the following statement to PIX11 Monday afternoon:

“We apologize for the inappropriate image we recently shared in a Twitter response. Our investigation has determined that the image was initially posted to our Twitter feed by another user. We captured the tweet to flag it as inappropriate. Unfortunately the image was inadvertently included in a response to a customer. We immediately realized the error and removed our tweet. We deeply regret the mistake and we are currently reviewing our processes to prevent such errors in the future.”

The picture itself appears to have originated in another tweet that was sent by @ARTxDEALER to American Airlines.  The image link somehow made its way into the tweet by US Airways, possibly pasted by accident.

https://twitter.com/ARTxDEALER/status/455792544245624834

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The rogue social media post sparked a flood of comments on Twitter:

 

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