Shoppers flood malls to return gifts, use gift cards

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

ELMHURST, Queens (PIX11) – To some, it’s a day to rest. But to many, the day after Christmas is always a day meant to hit the stores, again. This year it was no different.

On Thursday, many shoppers wanted to stay under the radar. Lauren Levin, told us she was on a mission to return clothes she bought her daughter at Bloomingdale’s. That particular gift exchange didn’t go so well, and she was determined to fix it right away. “It went very poorly,” said Levin.

Some people who were trying to return gifts told us it was chaos inside the stores. We found big crowds inside the Queens Center Mall. Angelo Martinez was returning a watch there. “Yeah, we didn’t like it,” said Martinez.

Besides returns, many shoppers told  us they wanted to use their gift cards right away, and experts said smartly so. According to Scott Gamm,  founder of, gift cards should always be treated like cash.

Throwing the cards into a draw or leaving them on a desk are two ways to easily lose them. Gamm said try to use gift cards as soon as you receive them, or head to the retailer’s website, where you can register the card. If you lose it or it is stolen, the retailer can issue a new one.

“They’re great, easy to use and lots of choices,” said shopper Barry Litt.

If you haven’t bought all of your gifts, it’s also a good time to re-gift, even with gift cards. It’s hard to tell the difference.

While most of us may not want to admit it, some spent the day after Christmas doing just that.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.