NYCHA residents wait an average of TWO YEARS for maintenance; city vows to shorten time

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Knock on any door in public housing and you’ll find residents complaining about the wait for repairs.

It is usually a two year wait,  sometimes it’s two decades.

Mayor Bloomberg is saying all that’s about change. Residents here say we’ll see about that.

“I don’t know if it will ever get better,” Barry Henry told PIX 11.

Henry has a tough time believing NYCHA repairs will ever be speedy. As he cares for his 71-year-old mother with Alzheimer’s, he waited four years for water leaks to be plugged up in his bathroom, and his kitchen sink has been stopped up for months.

NYC public housing residents wait an average of 2 years for maintenance

NYC public housing residents wait an average of 2 years for maintenance

One neighbor at Drew Hamilton Houses waited 16 years for her repairs.

Other neighbors, afraid to show their faces, showed PIX 11 water damage in their bathrooms and hallways.

Yet another neighbor spent thousands of her own money she is so sick and tired of waiting for NYCHA repairmen.

“We just got behind. We’re going to catch up,” Mayor  Bloomberg said. “The cost of repairs in NYCHA housing goes up because the buildings get older.”

Mayor Bloomberg announced an ambitious plan to eliminate the backlog of 420-thousand open repair work orders by the end of 2013.

But some of the 400-thousand people who live in public housing are doubtful:

The cost of this aggressive new repair program is $40 million dollars.

8 comments

  • Melodie

    NYCHA gives you an appointment to come and make repairs and when they show up they are unequipped to make the repairs so you’re request is put back on the waiting list. It’s disgraceful. They want you to pay your rent on time, mean while your walls are falling and you’re apt is being taken over by mold…

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