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The winner of 48 Emmy awards for my consumer investigative reporting, my reports regularly expose wrongdoing and incompetence by private industry and government agencies, and often lead to actions by law enforcement officials, as well as the enactment of legislation.

My reports, which now have a new home at PIX11, have been cited by numerous prosecutors as being instrumental in obtaining jail time for several scam artists. 

I worked as a consumer reporter for Fox 5 WNYW from 2006 to 2014, where I added more than a dozen Emmy awards to my collection, and the national newsmagazine ABC News “20/20,” from 1995 to 2003.

There, I won the National Press Club Consumer Journalism Award and the Consumer Federation of America Media Service Award. Prior to joining “20/20,” I was an investigative reporter at WCBS-TV in New York, from 1973 to 1995, where I began my highly praised Shame On You reports.

I was the senior correspondent for five one-hour Shame On You primetime specials broadcast on the CBS Television Network. I was also a regular contributor to CBS This Morning and was inducted into the National Academy of Arts and Sciences Silver Circle in 1995.

Among my notable reports are a series of exposes on toxic chemical waste dumping by Mafia-owned carting companies (my first Emmy!); the fraudulent mislabeling of high-calorie, high-fat food, which led to statewide action by the New York agricultural department; an investigation into school custodians padding their payroll with relatives, and failing to do their required work; uncovering a taxi-cab ring ripping off tourists at Grand Central Terminal; proving how Medicare and Medicaid were wasting millions of taxpayer dollars by overpaying for bandages; catching electronic stores selling used merchandise as new and confronting a Postal Service letter-carrier illegally charging welfare recipients to deliver their government checks. 

I’ve also caught jewelers on camera selling under-karrated gold; confronted auto dealers advertising specials that didn’t exist, cornered chimney sweeps who carry loose bricks and dead birds as price-gouging scams and showed how home health care attendants with violent criminal pasts were being hired and sent into the homes of vulnerable elderly citizens. 

While at ABC, I uncovered a major auto accident ring bilking insurers for millions, exposed a high-tech scam which billed added charges on consumers’ telephone bills for services they never received, and reported an undercover investigation which examined why black shoppers are often unfairly targeted by department store security personnel and salespeople as potential thieves. 

My other reports include an investigation into the forced commitment of elderly people by for-profit psychiatric hospitals that led to corrective legislation and changes in Medicare policy. My investigation into the epidemic problem of e-coli contaminated ground beef has been praised by both the Food and Drug Administration and the meat industry. 

I was born in Brooklyn, and am a Phi Beta Kappa graduate of Florida State University (go Noles!).

I received my master’s degree in journalism from the Medill School of Journalism at Northwestern University in Chicago and am happily married to my lovely wife, Shawn.

Recent Articles
  • $115 million contract to reconstruct Pelham Parkway North causes outrage

    NEW YORK — A $115 million contract to reconstruct Pelham Parkway North is causing outrage among many residents, politicians and community leaders. The contract was recently awarded to Queens based CAC Industries, the same company that was criticized for its work on Pelham Parkway South. As PIX11 first reported in 2015, only six months after the contractor completed the $38 million Pelham Parkway South job, cracks began appearing in all the re-paved roads. CAC filled the cracks with tar, creating ugly […]

  • Woman fights to get car back from Bronx auto shop

    THE BRONX — Stephanie Guttierrez, a nurse in the Bronx, is worried she’ll never see her car again. She made the mistake of taking the recommendation of a tow truck driver, after she had an accident in the 2016 Infinity G50 she’d just recently purchased. She brought her car to a body shop on Blondell Avenue in the Bronx. There’s no name on the outside, though records show it’s called both Inner City Automotive Recovery and Premium Auto works. It’s […]

  • New York man receives settlement year after NYC bus sideswipes his car

    NEW YORK — It’s bad enough that a New York City bus sideswiped Arthur Berkovitz’s car, causing thousands of dollars in damage — but what has happened in the year since adds insult to injury. “I’m at my wits end. I don’t know what to do”, said Arthur when he contacted What a Shame at PIX11. A year ago, when he left work for day, he couldn’t believe what he saw. “I see my whole car damaged”. His 2008 BMW, […]

  • Secret Surveyor scam tricks victims out of thousands of dollars

    It’s a new twist on an old scam designed to steal thousands of dollars from unsuspecting consumers nationwide. It used to be called the Secret Shopper scam. The new version goes by the name Secret Surveyor, but the con is the same. “This is very alarming”, says Kim Cordero who contacted What a Shame at PIX11 after her parents, Irma and Rick Cordero of the Bronx, recently received a postal-service priority envelope. The return address says Smart Shopper in Santa […]

  • Postal Service Announces End To Saturday Delivery

    Neighbors say street parking is being overtaken by mail trucks

    The U.S. Postal Service has a garage on East 36th Street between Second and Third avenues in the Murray Hill section of Manhattan. When we paid a visit to the garage one evening last week, there were mail trucks parked inside but there were also many empty spaces. That’s one reason why residents who live just up the block on 36th, between Third and Lexington avenues, are angry. You see, the U.S. Postal Service is using their block to park its […]

  • Arnold helps Queens woman get $5K back in shipping dispute

    QUEENS, N.Y. — Every year Shermain Frazier and her 6-year-old son go to her family’s home in the Caribbean island of Grenada for Christmas. On Nov. 10, 2016, Shermain sent six large barrels filled with food, clothing, Christmas presents and decorations to Grenada. She paid a company called Scotty’s Caribbean shipping $480 to pick up the barrels from her Queens home and ship them to Grenada. The company’s owner, Owen Duncan, known as Scotty, told Shermain the barrels would be […]

  • Parents fear substitute bus driver is putting their kids safety at risk

    PARSIPPANY, N.J. – A group of parents, whose children attend Intervale Elementary School in Parsippany, New Jersey, are angry.  They say their substitute school bus driver is putting their kids safety at risk. The driver took over when their regular driver left for an extended vacation. “He’s driving too fast. He’s not letting the kids sit down and buckle up before he’s taking off”, says parent Allison Nietto, whose two sons ride the bus. “Every morning and everyone afternoon, I […]

  • Former employees of daily talk show ‘Security Brief’ claim they’re owed $300,000 in back wages

    NEW YORK — Forty-one former employees of the daily talk show “The Security Brief” say the show’s creator and executive producer, Terry Murphy, owes them almost $300,000 in back wages. Security Brief is about crime and how to protect yourself. Produced in a New York studio, it’s on the air in 29 cites, though not in the tri-state area. Between May and December, 2015, almost 70 episodes were produced. But former workers say there were problems getting paid. Murphy sent out […]

  • Bronx residents left without mailboxes as Postal Service cracks down on ‘mailbox fishing’

    THE BRONX, N.Y. — Did you ever hear of mailbox fishing? Most people haven’t, but it’s a growing problem in the Bronx. Thieves tie a long string to a glue covered object, such as a crushed water jug and then drop the sticky object through the mailbox door. According to Bronx Borough President Ruben Diaz, Jr., “at nighttime they come and they’ll pull up the string and everything that stuck to the object will be theirs.” The mailbox fishers are […]

  • Limo drivers say NY company didn’t pay up

    BRIDGEHAMPTON, N.Y. — Jose Nunez and Ehab William were limousine drivers last summer. They say they were hired by Tomas Hill, who operates East End Limousine, based in Bridgehampton, New York. The company’s flashy Facebook page features pictures of celebrity customers, such as tennis great Venus Williams and actor Morgan Freeman. Jose and Ehab say they enjoyed the work, but there were problems getting paid. Jose says he’s owed $8,500. Ehab claims he’s owed $35,000. The men say they are […]