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The winner of 48 Emmy awards for my consumer investigative reporting, my reports regularly expose wrongdoing and incompetence by private industry and government agencies, and often lead to actions by law enforcement officials, as well as the enactment of legislation.

My reports, which now have a new home at PIX11, have been cited by numerous prosecutors as being instrumental in obtaining jail time for several scam artists. 

I worked as a consumer reporter for Fox 5 WNYW from 2006 to 2014, where I added more than a dozen Emmy awards to my collection, and the national newsmagazine ABC News “20/20,” from 1995 to 2003.

There, I won the National Press Club Consumer Journalism Award and the Consumer Federation of America Media Service Award. Prior to joining “20/20,” I was an investigative reporter at WCBS-TV in New York, from 1973 to 1995, where I began my highly praised Shame On You reports.

I was the senior correspondent for five one-hour Shame On You primetime specials broadcast on the CBS Television Network. I was also a regular contributor to CBS This Morning and was inducted into the National Academy of Arts and Sciences Silver Circle in 1995.

Among my notable reports are a series of exposes on toxic chemical waste dumping by Mafia-owned carting companies (my first Emmy!); the fraudulent mislabeling of high-calorie, high-fat food, which led to statewide action by the New York agricultural department; an investigation into school custodians padding their payroll with relatives, and failing to do their required work; uncovering a taxi-cab ring ripping off tourists at Grand Central Terminal; proving how Medicare and Medicaid were wasting millions of taxpayer dollars by overpaying for bandages; catching electronic stores selling used merchandise as new and confronting a Postal Service letter-carrier illegally charging welfare recipients to deliver their government checks. 

I’ve also caught jewelers on camera selling under-karrated gold; confronted auto dealers advertising specials that didn’t exist, cornered chimney sweeps who carry loose bricks and dead birds as price-gouging scams and showed how home health care attendants with violent criminal pasts were being hired and sent into the homes of vulnerable elderly citizens. 

While at ABC, I uncovered a major auto accident ring bilking insurers for millions, exposed a high-tech scam which billed added charges on consumers’ telephone bills for services they never received, and reported an undercover investigation which examined why black shoppers are often unfairly targeted by department store security personnel and salespeople as potential thieves. 

My other reports include an investigation into the forced commitment of elderly people by for-profit psychiatric hospitals that led to corrective legislation and changes in Medicare policy. My investigation into the epidemic problem of e-coli contaminated ground beef has been praised by both the Food and Drug Administration and the meat industry. 

I was born in Brooklyn, and am a Phi Beta Kappa graduate of Florida State University (go Noles!).

I received my master’s degree in journalism from the Medill School of Journalism at Northwestern University in Chicago and am happily married to my lovely wife, Shawn.

Recent Articles
  • Secret Surveyor scam tricks victims out of thousands of dollars

    It’s a new twist on an old scam designed to steal thousands of dollars from unsuspecting consumers nationwide. It used to be called the Secret Shopper scam. The new version goes by the name Secret Surveyor, but the con is the same. “This is very alarming”, says Kim Cordero who contacted What a Shame at PIX11 after her parents, Irma and Rick Cordero of the Bronx, recently received a postal-service priority envelope. The return address says Smart Shopper in Santa […]

  • Arnold helps Queens woman get $5K back in shipping dispute

    QUEENS, N.Y. — Every year Shermain Frazier and her 6-year-old son go to her family’s home in the Caribbean island of Grenada for Christmas. On Nov. 10, 2016, Shermain sent six large barrels filled with food, clothing, Christmas presents and decorations to Grenada. She paid a company called Scotty’s Caribbean shipping $480 to pick up the barrels from her Queens home and ship them to Grenada. The company’s owner, Owen Duncan, known as Scotty, told Shermain the barrels would be […]

  • Postal Service Announces End To Saturday Delivery

    Neighbors say street parking is being overtaken by mail trucks

    The U.S. Postal Service has a garage on East 36th Street between Second and Third avenues in the Murray Hill section of Manhattan. When we paid a visit to the garage one evening last week, there were mail trucks parked inside but there were also many empty spaces. That’s one reason why residents who live just up the block on 36th, between Third and Lexington avenues, are angry. You see, the U.S. Postal Service is using their block to park its […]

  • Former employees of daily talk show ‘Security Brief’ claim they’re owed $300,000 in back wages

    NEW YORK — Forty-one former employees of the daily talk show “The Security Brief” say the show’s creator and executive producer, Terry Murphy, owes them almost $300,000 in back wages. Security Brief is about crime and how to protect yourself. Produced in a New York studio, it’s on the air in 29 cites, though not in the tri-state area. Between May and December, 2015, almost 70 episodes were produced. But former workers say there were problems getting paid. Murphy sent out […]

  • Bronx residents left without mailboxes as Postal Service cracks down on ‘mailbox fishing’

    THE BRONX, N.Y. — Did you ever hear of mailbox fishing? Most people haven’t, but it’s a growing problem in the Bronx. Thieves tie a long string to a glue covered object, such as a crushed water jug and then drop the sticky object through the mailbox door. According to Bronx Borough President Ruben Diaz, Jr., “at nighttime they come and they’ll pull up the string and everything that stuck to the object will be theirs.” The mailbox fishers are […]

  • Limo drivers say NY company didn’t pay up

    BRIDGEHAMPTON, N.Y. — Jose Nunez and Ehab William were limousine drivers last summer. They say they were hired by Tomas Hill, who operates East End Limousine, based in Bridgehampton, New York. The company’s flashy Facebook page features pictures of celebrity customers, such as tennis great Venus Williams and actor Morgan Freeman. Jose and Ehab say they enjoyed the work, but there were problems getting paid. Jose says he’s owed $8,500. Ehab claims he’s owed $35,000. The men say they are […]

  • Arnold helps Wilbur the pig get a reprieve

    STATEN ISLAND, N.Y. — There’s good news to report for Cristy Matteo and her pet pig Wilbur. Today is the day the New York City Health Department had ordered Cristy to get rid of Wilbur. Wilbur, a Juliana pig bred to be a pet, has lived with Cristy in her Staten Island home for five years. But as PIX11 reported first, someone complained to 311 last year—and the Health Department took Cristy to court because it’s illegal to keep pigs […]

  • PIX11 steps in to reclaim woman’s social security checks after she becomes victim of identity theft

    JERSEY CITY, N.J. – Barry Nevins’ 87-year-old mother Eleanor, who has dementia, lives in the Atrium Assisted Living Facility in Jersey City, where her  $1,300 monthly social security check helps pay the cost of her care. But a little over a year ago, Barry realized three of her checks totaling over $4,000 had never been deposited. So he called the Social Security Administration and found out terrible news. “My mother’s payments had been transferred electronically to a bank called,” Nevins […]

  • In his latest ‘What a Shame’ segment, Arnold helps Bronx residents living in rough conditions

    BATHGATE, THE BRONX — A Bronx grandmother is fighting for better living conditions after her landlord has apparently stopped paying the utility bills. “I’m worried,” Barbara Castillo said tearfully. “I don’t sleep at night wondering where I’m going to shelter my children and my grandchildren.” Castillo, a Section 8 tenant, lives in a third-floor walk-up, where you can easily push open the front door. She lived there with her two daughters and two grandchildren, one only a week old. “My […]

  • Staten Island family fights to keep pet pig ‘Wilbur’

    STATEN ISLAND – “Wilbur the Pig” has been living with Cristy Matteo in her Staten Island home for the last five years. She considers him part of her family, but the city wants to put an end to that. “[He’s] very gentle, he takes food,” Matteo said. “I could do anything for him. I could stick my hand in his mouth.” Does Wilbur seem like a wild animal? Hardly. But after someone called 911 called 311 to complain – a New […]