THE BRONX — Kyra Reid-Morgan has been living at the Nelson Family Residence in the Bronx, a homeless shelter, for a little over a year.
It's a place where 80 homeless families can make a transition in their lives.
She says every day is a battle against bugs and trash.
"I am not ashamed, not at all, and I want to speak out as much as I can until someone hears me," Reid-Morgan said.
Shes made countless complaints to the city and says she feels no one is listening.
She has pictures and videos of mattresses in hallways and garbage.
"After they heard we were coming there was a bunch of things that happened. They tried to fix up repainted banisters. They buffed the floors, and they cleaned up the laundry room," she said.
A Department of Homeless Services spokesperson said this to PIX11 News Tuesday:
"We have been steadily working to address any concerns, and yesterday, this family confirmed that all repair items have been completed and that there are no issues at this time.”