First Lady Chirlane McCray introduces new 24/7 mental health hotline

One in 5 New Yorkers suffer with a mental health issue in a given year.

It’s a taboo subject that no one wants to talk about but that’s about to change

First Lady Chirlane McCray has made it her mission to change the culture around mental illness. Now, there’s a new service available 24 hours a day, seven days a week.

NYC Well, a one-click, one call connection to counseling, crisis intervention, peer support and referrals to ongoing treatment services. NYC Well, a cornerstone of ThriveNYC, the City’s comprehensive plan to address mental illness and substance misuse, is available 24 hours a day, 7 days a week, 365 days a year through phone, text and chat.

NYC Well is also accessible in more than 200 languages. Mental health professionals are available to help New Yorkers who are struggling with suicidal thoughts, mental health problems like depression and anxiety, and substance misuse. NYC Well is always free and confidential.