PIX11 NOW: Get PIX11 News and weather on Roku, Apple TV, Android TV, Amazon Fire and Amazon Alexa

Howard resolves spooky Halloween hacking

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

LEVITTOWN, N.Y. — Ever have a problem with Facebook and have to get in touch with the company? Good luck.

Two guys from Levittown, Francisco Disla and Joseph Giacalone have a spooky business they run on their Facebook Page called Haunted House. They sell spooky music and assorted paraphernalia, things perfect for Halloween. This is their big season.

But some guy posing as a legitimate business trying to make an advertising deal hacked into their Facebook account and stole the entire business at the business time of year.

“The way by which he presented himself it was very similar to all of the other authentic partnerships that we had,” Joseph told PIX11.

Francisco was getting pretty desperate saying the “clickjacking” had already cost them several thousand dollars. “I’ve been contacting Facebook non-stop over and over! I left them two messages on the phone. I contacted all of their support teams. They’re just giving me the runaround.”

So Francisco got hold of PIX11. We contacted Facebook, by email, of course because it’s all but impossible to get a live human being on the phone. Fortunately, it seems they do read their email from the media. Because a few days later they restored Haunted Houses to its rightful owners.

Francisco thanked us. He’s just happy to have his business back in time to salvage the last few days of the run up to Halloween.