Riders experience it every day. Statistics from the MTA prove the point.
The New York City subway system, which celebrated it's 110th birthday this week, is experiencing record ridership. More than 6 million daily rides were reported not once, but five times in September.
For many trying to get to work or around town, that means waiting for trains and buses that arrive already filled to capacity.
MTA Chairman Tom Prendergast, asked about peak capacity by PIX11 News Reporter Greg Mocker, said the increases have been on the weekend, evenings and during the afternoon.
"The first place where we are going to see a crush ,literally and figuratively, is in the rush hour," Chairman Prendergast said. "We do need to be able to respond to that."
The subway system operates with a signal system that was built, in many cases, decades ago. The MTA's latest investment plan calls for expansion and new technology.