Metro-North will be running test trains along the New Haven Line this weekend to check the reconnected main backup power line. And the NYC Council on Monday will hear a plan to run the Staten Island Ferry every 30 minutes every day and night of the week starting in May.
Also, Shake Shack opens in Grand Central Terminal at 11 a.m. on Saturday.
Here’s information on the New Haven line repair, schedule and credit plan:
MTA hopes to return to a normal schedule on Monday. Con Edison completed repairs on Friday. 10 days ago, the main feeder line that supplies power to that line failed. Con Edison believes that was due to work that was being done on the backup power line.
The MTA Board authorized a credit for future ticket purchases for monthly and weekly New Haven Line pass holders due to the “magnitude and duration of the non-weather-related even.” Here is the information on redeeming that credit:
Customers holding weekly tickets valid during this time period can begin applying for this credit October 9. Customers with monthly tickets for September and October can begin applying for this credit October 20 when November monthly tickets go on sale.
Monthly customers who hold both a September and October ticket are urged to apply for this credit for both tickets at the same time. Therefore, for customer convenience, Metro-North will honor New Haven Line November monthly tickets for travel beginning October 20.
Customers holding a monthly ticket with a MetroCard, may wish to submit their credit request at a later time if there is still value on the MetroCard. Metro-North ticket windows cannot transfer MetroCard value. The MetroCard value can only be transferred to another card at subway station booths.
Mail&Ride customers will have this credit automatically applied to their December ticket. WebTicket customers should visit a ticket window in order to receive this credit.
Any customer with a monthly or weekly ticket for transportation during this period must surrender their ticket in order to receive this credit.
Customers can apply for this credit until March 31, 2014. There will be no processing fee charged for these credit transactions.
Metro-North will open more ticket windows with extended hours at select outlying New Haven Line stations and in Grand Central Terminal.
Monthly tickets will be accepted for credit from October 20 to March 31, 2014 at all New Haven Line & Grand Central ticket windows. Monthly tickets for September and October will be prorated for the cost of the rail service portion ONLY for the period of time affected by the Con Ed power outage.
September and October monthly tickets can be submitted individually or combined for a credit toward the purchase of one monthly ticket. All monthly ticket customers are urged to purchase their November ticket early. If customers submit both their October and September monthly tickets for credit toward their November ticket, in this case only, the New Haven Line November ticket will be valid starting October 20th. Customers will be required to surrender their September and October monthly tickets at a ticket office to apply the credit.
Additional windows will be open from 6 a.m.to 10 p.m. at New Haven, Bridgeport, Stamford, Greenwich, New Rochelle, and Harlem-125th Street from October 21-25. Additional windows will be open from 2 p.m. to 10 p.m. at South Norwalk and Fordham from October 21-25.
At Stamford Station on Thursday, October 24, two additional, dedicated windows will be open from 6 a.m.-8 PM where customers can apply for credits.
In Grand Central’s Vanderbilt Hall from October 28 to November 1, eight temporary tables will be staffed from 6 a.m. to 8 p.m.
For any questions about the credit process, please contact Customer Service at 511 (From Connecticut, 877-690-5114).