Work is underway to address thousands of repair orders in the city housing complexes. Mayor Michael Bloomberg and New York City Housing Authority Chairman (NYCHA) John Rhea announced a plan at the end of January to tackle an estimated 420,000 tickets. On March 11, 2013, NYCHA issued a press release stating more than 73,000 had already been addressed.
“NYCHA is working diligently to meet its new Service Level Goal of responding to corrective maintenance requests within an average of 7 days and complex maintenance requests within an average of 15 days. Emergency repairs will continue to be handled within 24 hours,” the agency promises.
Celeste, who lives in the Elliot Houses in Chelsea, tells PIX11’s Greg Mocker about repair tickets for her bathroom. She says the upstairs neighbor’s toilet is leaking into her apartment. A NYCHA spokesperson tells Mocker the agency will look into this report.
Read the press release and details on the plan: http://www.nyc.gov/html/nycha/html/news/maintenance-and-repair-backlog-action-plan.shtml